![]() it's so frustrating since there was no apparent reason for the file to be locked up. ![]() I've had this problem for a while and decided to invest some time on it. If anyone out there has a further idea or that or knows another solution I'd love to hear it! We have looked into disabling the SMB 2.0 but that will have a very negative effect on other services on the servers, one that not even this locking issue is not worth. Its a pain for the customer but they understand that it is just one of these things that happens. I Have not tried the method as posted by Bob Longmire but I am skeptical it will have a resolve rate for the issue. We just cannot figure out why it is locking the file up. Now the file is located on a server on site, (A Small Business Server) and within Share and Storage Management > Manage Open Files > Filename.xls we can close the file from here and the users can all work away on it like normal. There is 6 people in the company who use this file and it can chop and change who it is locked by when this happens. User 1 will go to open the file, The file says it is locked by User 2 but they (9/10 times) haven't opened it that day. We have a customer who shares an Excel file for Sales forecasting and such and it suffers from this problem.
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